Digital success requires what I call the 10xCX rule — offering an experience 10 times better, faster or cheaper than existing ...

The Little Rock City Board voted down a proposal to increase transparency around the police department’s use of ...

A high-profile safety demonstration turned into an awkward reality check this week when Mayor Poramet Ngampichet personally ...

According to reports, Apple is expanding satellite capabilities on the iPhone to everyday use… Apple’s satellite connectivity ...

India creates cutting-edge defence technologies but lacks systems to capture, scale or deploy them, warns Zuppa's founder and ...

Hannah Quay-de la Vallee, senior technologist at the Center for Democracy and Technology, coauthored a recent report that ...

The Australian Securities Exchange's technology turnaround plan, touted by the firm's chair as being too important to fail, ...

Gaps between expectations and actual capabilities of technology can create dissatisfaction and distrust, leading senior living providers to abandon the technology, according to the findings of a new ...

It's not the size of the lightsaber that matters, but how you use it! subscribe or I take your nerf gun ╔═╦╗╔╦╗╔═╦═╦╦╦╦╗╔═╗ ...

Even well-intentioned projects can go astray. Leaders often fall into three traps: measuring everything, delivering data in ...

The safety practices of major artificial intelligence companies, such as Anthropic, OpenAI, xAI and Meta, are “far short of ...

Hallucination, which Google failed to mention in its AI-filled 2025 keynote, led to many, many AI fails in 2025. But it ...