Sky Broadband says it is now the UK’s only major provider with a dedicated 24/7 switching support service. So, when moving to Sky, customers can get through to a real person with any questions about ...

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Sky Q customers might want to check their set-top boxes. An overnight outage has left Sky Q boxes all over the country stuck in standby mode. The Sky Help Team tweeted about it this morning. We are ...

Sky has announced plans to axe 2,000 jobs at its customer service centres and close three of its ten contact centres. The contact centres that will close are Stockport, Sheffield and Leeds Central.