John Klein is a solutions architect at CDW and an industry expert in communication and collaboration platforms. He has experience in training and education in voice, video, audio visual, and headset ...

Last month, Microsoft finally shared detailed adoption numbers for Teams Phone System, noting on its earnings call that there are approximately 12 million active licenses in use. While an impressive ...

Microsoft announced at the tail end of last week that it plans to consolidate its cloud-based phone system geared towards small businesses — called Microsoft 365 Business Voice — with its Enterprise ...

The moves will allow Teams to gain greater feature parity with other PBX phone systems, one solution provider tells CRN. Microsoft is pushing forward on the development of new features for Teams ...

Ribbon Communications last year released Ribbon Connect, a cloud-based service that facilitates a rapid, yet flexible hybrid telephony scenario in which telephony users can connect to both a PBX and ...

Microsoft is expanding the capabilities of Teams Phone with a new extensibility preview that allows organizations to build and integrate custom call workflows using Azure Communication Services (ACS).

The Defense Information Systems Agency and Lumen Technologies (NYSE: LUMN) are collaborating to launch a cloud-based telephony infrastructure in an effort to provide Department of Defense employees ...

MILPITAS, CA / ACCESSWIRE / July 23, 2019 / Altigen Communications, Inc. (OTCQB: ATGN), a Silicon Valley based Microsoft ISV and Cloud Solutions provider, today announced the launch of its Microsoft ...

The company says it is seeking to fix the issue with Teams calling on Friday, the latest in a series of issues to strike users of the Teams collaboration app. Microsoft on Friday said it was seeking ...

UK-based voice cloud expert Voxnube has entered into a partnership with Microsoft Cloud Communications Solutions provider Altigen Communications to offer UK and European enterprises what they believe ...