With the launch of the new version of Windows, Microsoft offers a variety of support options, both online and in-store ... some of which are free. Lance Whitney is a freelance technology writer and ...

Faith writes guides, how-tos, and roundups on the latest Android games and apps for Android Police. You'll find her writing about the newest free-to-play game to hit Android or discussing her paranoia ...

If you are facing problems and wondering how to get help in Windows 11/10, then this post lists some built-in support options, as well as Help Desk, Support or Community forums, and website options, ...

The Microsoft Product Support Reports utility offers the ability to select the particular scenarios for which system configuration data will be collected: General, Internet and Networking, Business ...

Microsoft has standardized the length of time its products will be supported in a bid to help enterprises and consumers make upgrade plans. The new support life cycles, which came into effect Tuesday, ...

When a Microsoft customer service agent like Azure support escalation engineer Michael Simons takes a case out of his queue, he never knows what kind of inquiry will appear in his chat window. Will it ...

Vista users encountering problems when they upgrade to Service Pack 1 can breathe easier: the company is giving away free support for those installing the service pack. The transition to the service ...

TechEd 2004, Microsoft Corporate Vice President of Server and Tools Marketing Andrew Lees announced to attendees the June 1 launch of an expanded and enhanced product support life-cycle policy. The ...

Windows 10 will reach its end of support on October 14, 2025. After that date, the operating system will not receive security updates, new features, or support. While there are some options, such as ...