One of the keys to a successful managed service or service contract strategy is not continually rolling trucks to offer necessary service. Business software maker ConnectWise has addressed that ...

Identity and access security specialist BeyondTrust has released BeyondTrust Remote Support 22.1 with new features and enhancements it says will help service desks increase operational efficiency, ...

It’s estimated that between 25 and 30% of the U.S. workforce will likely work from home one or more days a week in 2023 and beyond. This means tech support and help desk workers, many of whom may also ...

Buying for the first time? Know what your options are. Considering replacing what you have? You might just save 25% or more on licensing costs. Here's what to look for and 12 leading remote support ...

Remote Desktop is one of the most widely used software categories these days. Remote Desktop helps you in getting support, and in delivering presentations and demos from anywhere in the world. It can ...

Hybrid and remote work has introduced novel difficulties for IT departments and workers, such as how to access resources or troubleshoot issues when employees are geographically dispersed. Fortunately ...

In normal times, computers and mobile devices are just another way to stay in touch. But there's nothing normal about our current world, where we're being asked to shelter in place and maintain social ...

TeamViewer GmbH on Thursday announced the release of the live version of TeamViewer, a remote maintenance software tool for Mac OS X and Windows. It’s free for non-commercial use; TeamViewer is priced ...