A fast-growing customer support software startup is rebranding as it positions itself to take on a larger share of business technology. A fast-growing customer support software startup is rebranding ...

Whether you don't have time to wait on hold or just don't want to deal with surly customer-service reps, here's an excellent alternative. Rick Broida is the author of numerous books and thousands of ...

Xiaomi India announced Mobile Service Camps on Tuesday via social media platforms to commemorate its 10th anniversary in the country. The program, which has already kicked off, will be valid across ...

Zendesk is expanding its customer service and ticketing platform to the mobile space, which should help businesses and their customers cover considerably more ground. The software provider touts that ...

MOUNTAIN VIEW, Calif.--(BUSINESS WIRE)--Agent.ai, a leading provider of customer support tools, is announcing that its suite of CRM products, called Unlimited, will be made completely free, regardless ...