A customer relationship management (CRM) database is a resource that contains all customer data that all departments within an organization can access. These data include customer information, sales ...

Kelly Main is a Marketing Editor and Writer specializing in digital marketing, online advertising and web design and development. Before joining the team, she was a Content Producer at Fit Small ...

Zoho Corporation, a leading global technology company, on Thursday, June 6, announced early access to Zoho CRM for Everyone, a new set of industry-first capabilities aimed at democratising CRM to all ...

As CEO of Affinity, Ray’s goal is to bring relationship intelligence to the world because every opportunity begins with a relationship. CRM has become the largest enterprise software category in the ...

Explore the possibilities of free CRM software with our comprehensive guide. Discover the best solutions to manage customer relationships and drive business growth without breaking the bank. Several ...

For years, customer relationship management (CRM) in law firms has often been viewed as a glorified Rolodex — a necessary but often underutilized system primarily seen as a data repository. With the ...

Google Ads added Zoho CRM as an official data source within its Data Manager, allowing advertisers to directly import customer and conversion data to power key campaign features. What’s new.

Australia's leading telco Telstra has added wireless CRM capabilities to its portfolio thanks to a partnership with Salesforce.com, company officials said Wednesday. The six month exclusive deal ...

The company said that a voice phishing attack led to the compromise of ‘basic’ Cisco.com user profile data. Cisco disclosed that a threat actor was able to access Cisco.com user data stored in a CRM ...

Salesforce suspended several Gainsight apps after detecting suspicious activity that may have exposed customer data.